The aim of the social rehabilitation service “clients’ help and support in solving social issues” is to facilitate social integration for people with hearing impairment, eliminate or decrease negative social consequences caused by social rejection, self-isolation, dependence and other factors, provide help and support to clients in solving social issues, developing their abilities to solve personal, interpersonal and social issues, make decisions independently and implement them, providing the information about social issues and service providers that are important for the clients.
Individual social work with the client and support/self-help groups are organised within the framework of this service. In self-help groups clients motivate each other, share their experience and knowledge, discuss, ask and answer questions, help others, motivate and assess themselves.
The service is provided upon request and if necessary; the service will be provided in service provision centres or at the client’s.